Thursday, February 18, 2010

Kindness: Something Free

This story comes from a friend...
Friend was headed to a coffee shop one morning when she realized she didn't have cash on her. She thought, oh well, I'll just charge it. Which is fine unless the coffee shop has a minimum purchase amount. Which this one happened to have. And her lone cup of coffee wasn't nearly up to the minimum.

So, then she decided, instead of buying a pastry or something equally unhealthy from the refrigerated case, she'd just get some coffee beans. She looked at the selection and finally asked the guy behind the counter for his opinion - which one do you recommend?

He gave her some options and then realized that she was just trying to reach the minimum payment required. And he made a decision. He gave her the cup of coffee for free instead of making the larger sale. Which was really nice, and something you don't see often.

I mean, the coffee was probably $3, plus whatever the coffee beans were going to run. But, then again, the actual cost of the cup of coffee was probably pennies. So, he did the nice thing. And maybe something his manager won't like. But it was kind.